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The oven, Table 11: oven troubleshooting chart – Siemens HG2425UC User Manual

Page 48

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Service

English 44

The Oven

Table 11: Oven Troubleshooting Chart

Oven Problem

Possible Causes and

Suggested Solutions

The oven mode or temperature selected
or the numbers selected do not appear in
the display

The knob was turned too rapidly. Turn knob slower until correct wording or
temperature appears. Review manual instructions when setting clock,
timer, or Self-Clean.

Oven door is locked and will not release,
even after cooling

Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
back on. The oven should reset itself and will be operable.

Oven is not heating

Check circuit breaker or fuse box to your house. Make sure there is proper
electrical power to the oven. Be sure oven temperature has been selected.

Oven is not cooking evenly

Adjust oven calibration if necessary (see “Change the Oven Temperature
Offset” on page 15
). Refer to cooking charts for recommended rack posi-
tion.

Baking results are not as expected

Refer to cooking charts for recommended rack position. Check “Getting the
Most Out of Your Oven” on page 27
for tips and suggestions. Adjust oven
calibration if necessary (see “Change the Oven Temperature Offset” on
page 15)
.

Food takes longer to cook than expected

The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
“Change the Oven Temperature Offset” on page 15.

Food is overcooked

The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
“Change the Oven Temperature Offset” on page 15.

Convection Bake Results are not as
expected

If the Automatic Convection Conversion Feature is turned off, the tempera-
ture must be manually reduced by 25°F. If the feature is active, the temper-
ature is automatically adjusted. See “Turn Automatic Convection
Conversion ON or OFF” on page 17
for more information. Refer to cooking
charts and tips for rack positions, cooking times and pan selection. Adjust
oven calibration if necessary. See “Change the Oven Temperature Offset”
on page 15.

Oven temperature is too hot or too cold

The oven thermostat needs adjustment. See Oven Temperature Offset.

Oven light is not working properly

Replace or reinsert the light bulb if loose or defective. Touching the bulb
with fingers may cause the bulb to burn out.

Oven light will not turn off

Check for obstruction in oven door. Check to see if hinge is bent. When the
Sabbath feature is activated, the oven light will stay on or off (as selected
during set-up) during the entire Sabbath mode.

Cannot remove lens cover on light

There may be soil build-up around the lens cover. Wipe lens cover area
with a clean dry towel prior to attempting to remove the lens cover.

Oven will not Self-Clean properly

Allow the oven to cool before running Self-Clean. Always wipe out loose
soils or heavy spillovers before running Self-Clean. If oven is badly soiled,
set oven for a five-hour Self-Clean. See Preparing the Oven to Self-Clean.

Clock and timer are not working properly

Make sure there is electrical power to oven. See Clock and Timer sections.

Porcelain chips

When oven racks are removed and replaced, always tilt racks upward and
do not force them to avoid chipping the porcelain.

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