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Troubleshooting – Sagem myC5-2 User Manual

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Troubleshooting

No answer phonebox

Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information

provided by the operator.
Check that the SIM card used offers this service. Try to make a call to check

that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to

the Calls menu, select Voicemail and check the number. Otherwise, enter

your operator’s answer phone centre number.

If answer phone icon flashing

Call the answer phone and listen to the new messages to make it disappear.

In WAP context:
SERVER NOT ANSWERING

message

Switch off and then switch phone back on.

Logon to home page impossible

In the WAP menu, Clear the cache.

Operator name does not appear on

screen

Go into the Settings menu, select Networks, then Selection. Wait until the

operator appears, select it and validate.
If the Operator logo is present (depending on model), activate the display

(Settings/Display/Operator logo).

How do I (un)lock the keypad?

Press the key, then the

OK

key.

How do I switch to silent mode?

Hold the

key down unless ring tone sounds, when a short touch is

enough.

How do I activate zoom?

Can be activated only in SMS, MMS and WAP screens; hold down the

key.

How do I delete the envelop that

appears on the screen?

If you have received a voice mail, please call your voice mailbox and follow

the instructions given.

How do I delete the answer phone

that appears on the screen?

This answer phone means that you have received a voice mail: please call

your voice mailbox and listen to it. Please follow the instructions given.

How do I remove the written

message at the bottom of the home

page (1 call)

Press the

key to go back to the initial page without messages.

P

ROBLEM

- S

ITUATION

A

CTIONS

251729200_myC5-2_lu_en.book Page 86 Lundi, 4. octobre 2004 11:21 11