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Source Technologies Ohioedge CRM+BPM User Manual

Source Technologies Computers

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Ohioedge CRM+BPM Server Users Guide

Tammy Dixit

January 5, 2007

Pages: 1 2 3 4 5 6 7 … 36
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Table of contents

Document Outline

  • Ohioedge CRM+BPM Server Users Guide
    • Introduction
    • Background
      • Organizational Roles and Responsibility Management:
      • Organizational Process (Workflow) Management:
      • Custom Fields:
      • Campaign Management:
      • Assignment Management:
    • Creating an Activity:
      • Activity created by a campaign:
      • Activity created manually:
    • Business Cases:
      • Business case I: Activities review by Sales Director
      • Business Case II: Activities review by Regional Manager
      • Business Case III: To-do review by Sales Rep
      • Business Case IV: Performing an activity
    • Email Template:
    • Letter Template:
    • Summary
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