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Troubleshooting, Problems and solutions, Understanding error messages – Samsung Q1244A User Manual

Page 18

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16 SAMSUNG Washing Machine Owner’s Instructions

Troubleshooting

Problems and solutions

The washing machine will not start

• Make sure the door is firmly closed.

• Make sure the washing machine is plugged in.

• Make sure the water source faucet is turned on.

• Make sure to press the Start/Pause button.

No water or insufficient water supply

• Make sure the water source faucet is turned on.

• Make sure the water source hose is not frozen.

• Make sure the water intake hose is not bent.

• Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is

complete

• Make sure the washing machine is running with sufficient water pressure.

• Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

• Make sure the washing machine is set on a level surface. If the surface is not level, adjust the

washing machine feet to level the appliance (see page 3).

• Make sure that the shipping bolts are removed (see page 3).

• Make sure the washing machine is not touching any other object.

• Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

• Make sure the drain hose is not squashed or bent.

• Make sure the debris filter is not clogged (see page 14).

The Door does not open

• The door will not open until 3 minutes after the machine stops or the power turns off.

Understanding error messages

Error displayed

Solution

• Close the door.

• Make sure the source water faucet is turned on.

• Check the water pressure.
• Clean the debris filter.

• Make sure the drainage hose is installed correctly.
• Laundry load is unbalanced; loosen any tangled laundry. If only one

item of clothing needs washing, such as a bathrobe or jeans, the final spin

result might be unsatisfactory and an “UE” error message will be shown

in the display window.

• Call after-sales service.

Before contacting After-Sales service:

1. Try to remedy the problem (See "Troubleshooting" on this page).
2. Restart the programme to see if the fault is repeated.
3. If the malfunction persists, call after-sales service and describe the problem.

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2005-10-05 ¿АИД 7:38:28