Samsung 21Z50 - Manual (Page 7)

English - 7
Troubleshooting
If the TV seems to have a problem, first try this list of possible
problems and solutions. If none of these troubleshooting tips
apply, then call your nearest Samsung authorized service
center.
Poor picture.

Try another channel.
 Adjust the antenna.
 Check all wire connections.
Poor sound quality.

Try another channel.
 Adjust the antenna.
No picture or sound.

Try another channel.
 Press the SOURCE button.
 Make sure the TV is plugged in.
 Check the antenna connections.
 Make sure the MUTE button is off.
No color, wrong colors or tints.

Make sure the program is broadcast in color.
 Adjust the picture settings.
Picture rolls vertically.

Adjust the antenna.
 Check all wire connections.
 If you are using a VCR, check the tracking.
The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.
Your remote control does not operate your TV.

Make sure the remote has batteries.
 Check that the “+” and “-” ends of the batteries are
inserted correctly.
 Check that the batteries are drained.
continued...
The TV won’t turn on.

Make sure the wall outlet is working.
 Make sure the TV is plugged in.
 Make sure the remote has batteries.
Remote control malfunctions

Replace the remote control batteries.
 Clean the upper edge of the remote control (transmission
window).
 Check that the “+” and “-” ends of the batteries are
inserted correctly.
 Check that the batteries are drained.
AA68-03806M_Eng.indd 7 2007-07-07 ｿﾀﾀ・9:26:35