Bagless cyclonic upright, Important, For technical support – Shark EP710 User Manual
Page 6
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PROBLEM SOLVING
This appliance was inspected thoroughly and was in good operating condition
when it was shipped from the factory. If a minor problem occurs, it usually can
be solved quite easily when the cause is found. Therefore, this checklist is
provided for your convenience.
PROBLEM
POSSIBLE CAUSE
POSSIBLE
Cleaner Won’t
Run
1. Not firmly plugged in.
2. No electricity in wall
outlet.
3. On/Off
switch
not
turned
on.
4. Thermal protector tripped.
5. Blown
fuse/tripped
breaker.
1. Plug in firmly, push on/off
switch to on.
2. Check fuse or breaker.
3. Push on/off switch to on
4. Reset
thermal
protector.
(page 8 )
5. Reset circuit breaker or
replace fuse.
Cleaner Won't
Pick Up
1. Full or clogged dust cup.
2. Wrong pile height setting.
3. Clogged nozzle or dust
cup port.
4. Clogged
hose.
5. Hole in hose.
6. Broken / misplaced belt.
7. Hose not inserted fully.
8. Motor
protection
system
activated.
9. Dirty
filters.
1. Clean dust cup. (page7)
2. Adjust setting. (page 5)
3. Remove
obstruction.
4. Remove
obstruction.
5. Replace
hose.
6. Replace / fix belt. (page 9)
7. Push hose in securely.
8. Reset
thermal
protector.
(page 8)
9. Clean / change filters.
(page 7/8)
Cleaner Picks
Up Moveable
Rugs Or
Pushes Too
Hard
1. Wrong pile height setting.
1. Adjust setting. (page 5)
Agitator Does
Not Turn
1. Broken
belt.
2. Belt installed incorrectly.
1. Replace belt. (page 9)
2. Check belt changing and
agitator cleaning. (page 9)
Air Flow
Restricted With
Attachment Use
Sound Changes
1. Attachment
use
restricts
air flow.
2. New carpet fuzz clogged
air path.
1. Check
attachment.
(page
6)
2. Remove
obsrtuction.
Please Note:
Post Motor Filter is washable. It should however be replaced
every three (3) months to ensure peak performance of your
vacuum.
Important:
Make sure that the Filters are completely dry before inserting
back in the vacuum.
Bagless Cyclonic Upright
Call:
1-866-98SHARK (1-866-987-4275)
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
or
visit our website: www.sharkvac.com
FOR TECHNICAL SUPPORT
for Model EP710
Call:
1-800-798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
TO ORDER REPLACEMENT BAGS, FILTERS OR
BELTS
for Model EP710
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