beautypg.com

Appendix a troubleshooting, Diagnosing rpu indicators, Ppendix – SMC Networks SMCRPU14 User Manual

Page 29: Roubleshooting

background image

A-1

A

PPENDIX

A

T

ROUBLESHOOTING

Diagnosing RPU Indicators

Table A-1 Troubleshooting Chart

Symptom

Action

Power LED is Off

• Internal power supply is disconnected.
• Check connections between the RPU, the power cord,

and the wall outlet.

• Contact Technical Support.

Link LED is Off

• The port does not have a valid connection to a switch.
• Check connections between the RPU and the switch.
• Check that power is being supplied to the RPU.

Link LED is Flashing

Yellow

• There has been an RPU internal power failure.
• Contact Technical Support.

Activity LED is

Flashing Green

• The port has been shut down due to one of the following

conditions:
- The unit has detected an over-current condition.
- One or more of the unit’s fans have failed.

• Check if the Fan LED is off, which indicates a fan failure.
• Check that the attached switch does not require more than

150 W of power.

• Power cycle the RPU to clear the condition.
• If the condition persists, contact Technical Support.

Fan LED is Flashing

Yellow

• One or more fans are not operating properly.
• Replace the unit as soon as possible.