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Additional information, Troubleshooting, Power – Sony DVP-FX970 User Manual

Page 19: Picture, Sound, Operation

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19

Additional Information

Troubleshooting

If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.

Power

The power is not turned on.

, Check that the AC adaptor is connected

securely (page 8).

, Check that the rechargeable battery is

sufficiently charged (page 9).

The battery cannot be charged or
charging time is long

, If the CAHRGE indicator flashes while

the AC adaptor is connected, the ambient
temperature may not be appropriate.
Charge the battery in an ambient
temperature of between 5 °C (41 °F) to
35 °C (95 °F).

, Charging takes longer if the player is

turned on. Before charging, turn off the
player.

, If you have not used the player for more

than a year, the battery may have been
deteriorated. Consult your nearest Sony
dealer.

Picture

The black points appear and the red,
blue, green points remain on the LCD.

, This is a structural property of the LCD

and not malfunction.

Sound

There is no sound or the sound is not
output correctly.

, The player is in pause mode or in slow

play mode.

, The player is in fast forward or fast

reverse mode.

, The sound mode is fixed to “Standard”

when an audio cable is connected to the
AUDIO IN/OUT jack. Disconnect the
audio cable from the jack for stand-alone
use of this player.

Operation

Nothing happens when buttons are
pressed.

, The HOLD switch is set in the direction of

the arrow (page 6).

The disc does not play.

, If the disc is turned over, a “No Disc” or

“Cannot play this disc.” message
appears. Insert the disc with the playback
side facing down (page 11).

, The disc is not set until it clicks

(page 11).

, The disc is dirty or flawed (page 22).
, The disc that cannot be played is

inserted. Check the region code matches
the player, and that the disc has been
finalized (page 23).

, When “USB” or “Line In” is displayed,

press INPUT SELECT repeatedly to
select the disc mode (page 6).

, Parental Control has been set. Change

the setting (page 18).

, Moisture has condensed inside the player

(page 21).

The disc does not start playing from the
beginning.

, Repeat Play (page 12) or Random Play

(page 5) is selected.

, Resume play has taken effect (page 12).

,continued