Sling Media SlingCatcher KSAFF0500400W1US - Manual (Page 15)

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WARRANTY, SAFETY, REGULATORY & LEGAL
Sling Media, inc. - Slingcatcher
limited warranty and non-warranty returns policy
limited warranty:
what does This warranty cover? This warranty only covers defects in
SlingCatcher hardware products purchased from Sling Media authorized
resellers.
how long does the coverage last? Your SlingCatcher hardware product is
warranted to be free of defects for one (1) year from the original date of
purchase.
what will Sling Media do? If your SlingCatcher hardware product is defective,
Sling Media will repair or replace it with the same product, or another
product with similar features.
how do You get warranty Service? Please contact the Sling Media technical
support team at 1-877-GO-SLING (option #4) to verify eligibility. Once the
Sling Media technical support agent determines that your eligible SlingCatcher
product is defective, that agent will provide you with a Return Material
Authorization (RMA) number and the address of the Sling Media Returns
Center. Returns sent to the Sling Media Returns Center or to the corporate
offices without an RMA number will be rejected.
Upon receipt at Sling Media’s designated Returns Center, Sling Media will
service the original SlingCatcher hardware product and use reasonable efforts
to send it, or the replacement product, to you within 10 business days.
Repaired or replacement products will be shipped back to you at Sling
Media’s expense. You are responsible for costs to ship the original SlingCatcher
hardware product to Sling Media’s Returns Center for repair or replacement.
what does This warranty not cover? You may only exercise this warranty
from the country in which you purchased your SlingCatcher hardware product.
Sling Media will not send repaired or replacement products to addresses
outside the country in which you purchased your SlingCatcher hardware product.