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Troubleshooting 9 – Simer Pumps 2.81E+01 User Manual

Page 9

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Symptom

Possible Cause(s)

Corrective Action

Motor will not run

Disconnect switch is off

Be sure switch is on.

Fuse is blown or circuit breaker tripped

Replace fuse or reset circuit breaker.

Starting switch is defective

DISCONNECT POWER; Replace starting switch.

Wires at motor are loose, disconnected, or

wired incorrectly

Refer to instructions on wiring (Page 9). DISCONNECT POWER; check and
tighten all wiring.

Capacitor voltage may be hazardous. To discharge capacitor,

hold insulated handle screwdriver BY THE HANDLE and short capacitor
terminals together. Do not touch metal screwdriver blade or capacitor terminals.
If in doubt, consult a qualified electrician.

Pressure switch contacts are dirty

DISCONNECT POWER and file contacts with emery board or nail file.

Motor runs hot and overload

kicks off

Motor is wired incorrectly

Refer to instructions on wiring.

Voltage is too low

Check with power company. Install heavier wiring if wire size is too small (See

Electrical / Wiring Chart).

Pump cycles too frequently

See section below on too frequent cycling.

Motor runs but no water is

delivered*

Pump in new installation did not pick up

prime through:

1. Improper priming
2. Air leaks
3. Leaking foot valve or check valve

In new installation:
1. Re-prime according to instructions.
2. Check all connections on suction line, AVC, and ejector with soapy water or

shaving cream.

3. Replace foot valve or check valve.

Pump has lost prime through:
1. Air leaks
2. Water level below suction pipe inlet

In installation already in use:
1. Check all connections on suction line and shaft seal.
2. Lower suction line into water and re-prime. If receding water level in well

exceeds 25’ (7.6M), a deep well pump is needed.

Foot valve or strainer is plugged

Clean foot valve or strainer.

Ejector or impeller is plugged

Clean ejector or impeller.

Check valve or foot valve is stuck shut

Replace check valve or foot valve.

Pipes are frozen

Thaw pipes. Bury pipes below frost line. Heat pit or pump house.

Foot valve and/or strainer are buried in

sand or mud

Raise foot valve and/or strainer above bottom of water source. Clean foot valve

and strainer.

Water level is too low for shallow well

setup to deliver water

A deep well jet will be needed if your well is more than 25’ (7.6M) depth to

water.

Pump does not deliver water

to full capacity (Also check
point 3 immediately above)

Water level in well is lower than estimated

A new nozzle and venturi combination may be needed.

Steel piping (if used) is corroded or limed,

causing excess friction

Replace with plastic pipe where possible, otherwise with new steel pipe.

Piping is too small in size

Use larger piping.

Pump delivers water but does

not shut off or pump cycles
too frequently

Pressure switch is out of adjustment or

contacts are welded together

DISCONNECT POWER; adjust or replace pressure switch.

Faucets have been left open

Close faucets.

Venturi, nozzle or impeller is clogged

Clean venturi, nozzle or impeller.

Standard pressure tank is waterlogged and

has no air cushion

Drain tank to air volume control port. Check AVC for defects. Check all

connections for air leaks.

Pipes leak

Check connections.

Foot valve leaks

Replace foot valve.

Pressure switch is out of adjustment

Adjust or replace pressure switch.

Air charge too low in pre-charged tank

DISCONNECT POWER and open faucets until all pressure is relieved. Using
tire pressure gauge, check air pressure in tank at valve stem located on the tank.
If less than pressure switch cut-in setting (30-50 PSI), pump air into tank from
outside source until air pressure is 2 PSI less than cut-in setting of switch. Check
air valve for leaks (use soapy solution) and replace core if necessary.

Air spurts from faucets

Pump is picking up prime

When pump has picked up prime, it should pump solid water with no air.

Leak in suction side of pump

Suction pipe is sucking air. Check joints for leaks with soapy water.

Well is gaseous

Consult factory about installing a sleeve in the well.

Intermittent over-pumping of well. (Water

drawn down below foot valve.)

Lower foot valve if possible, otherwise restrict pump discharge.

Troubleshooting

9

* Stop pump; then check
prime before looking for
other causes. Unscrew
priming plug and see if
water is in priming hole.

For parts or assistance, call Simer Customer Service at 1-800-468-7867