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Troubleshooting – Sagem myX-8 User Manual

Page 101

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Troubleshooting

Quality reception when calling

Avoid placing your fingers on the top of the phone, where the aerial is

integrated: the phone will have to use full strength to establish a quality

transmission.

Impossible to send message

Check that the message centre number is correctly entered.
To do so, please select the menu Messages, select Options, select MSG

centre n° and check the number entered. Please contact your network

provider to get this number.

No answer phonebox

Check that the SIM card does offer this service.
Program the call to be forwarded to answer phone using the information

provided by the operator.
Check that the SIM card used offers this service. Try to make a call to check

that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to

the Calls menu, select Voicemail and check the number. Otherwise, enter

your operator’s answer phone centre number.

If answer phone icon flashing

Call the answer phone and listen to the new messages to make it disappear.

In WAP context:
SERVER NOT ANSWERING

message

Switch off and then switch phone back on.

Logon to home page impossible

In the WAP menu, Clear the cache.

Operator name does not appear on

screen

Go into the Settings menu, select Networks, then Selection. Wait until the

operator appears, select it and validate.
If the Operator logo is present (depending on model), activate the display

(Settings/Display/Operator logo).

How do I (un)lock the keypad?

Press the

key, then the navigation stick.

How do I switch to silent mode?

Hold the

key down unless ring tone sounds, when a short touch is

enough.

P

ROBLEM

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ITUATION

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CTIONS