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Troubleshooting, Clearing blockages, Problem: cleaner won’t run – Samsung SU-2900 User Manual

Page 7: Problem : poor job of dirt pickup, Problem : dust escapes the dirt cup, Problem : abnormal sound, Problem : cleaner hard to push

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6

M a i n t e n a n c e

Tro u b l e s h o o t i n g

Clearing Blockages

Disconnect cleaner from electrical outlet.

The hose on the back of the vacuum cleaner that carries the dirt from the nozzle to the Dirt Cup can
sometimes become clogged. If you notice a change in the sound of the vacuum motor, check for blockages.

Check this list of possible problems and solutions before bringing your vacuum to a service center.

Remove the Hose and disconnect
the Wand.
Check for clogs in the vacuum
base, the wand, the hose and the
suction inlet.

If the blockage persists, turn the
vacuum cleaner off and unplug it.
Remove the bottom plate. Lift up
the short hose in the base of the
vacuum. Inspect the hose for clogs
and remove any obstructions.
Replace the short nozzle hose and
the bottom plate.

Remove Dirt Cup and check Upper
Tank and Louvers.
Check to make sure Louvers are
Installed correctly. To unlock the
Louvers, grasp the rim and turn
Toward the left. Pull straight down
to remove. If the Louvers are
missing or not locked into place,
check and clear the tube in the
center of the Dirt Cup.

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Problem: Cleaner won’t run

Possible Cause
Possible Solution

Not firmly plugged in

Plug unit in firmly

No voltage in wall plug

Check fuse or breaker

Blown fuse or tripped breaker

Replace fuse or reset breaker

Problem : Poor job of dirt pickup

Possible Cause
Possible Solution

Full or clogged Dirt Cup

Empty the Dirt Cup and check for blockages.

Broken or worn belt

Replace belt.

Clogged hose or nozzle

Clean hose or nozzle area.

Hole in hose

Replace hose.

Dirt Cup improperly installed

Properly install the Dirt Cup

Incorrect carpet height setting

Rotate nozzle control knob to lower setting

Clogs in air flow passage

Clear clogs.

Possible Cause
Possible Solution

Dirt Cup improperly installed

Re-install the Dirt Cup.

Problem : Dust escapes the Dirt Cup

Possible Cause
Possible Solution

Strange sound like rushing air

Check for blockages

Problem : Abnormal sound

Possible Cause
Possible Solution

Incorrect carpet height setting

Rotate nozzle control knob to lower setting

Problem : Cleaner hard to push

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DJ68-00294B(EN)(0.0)

2005.3.15

3:47

PM

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