Troubleshooting, Clearing blockages, Problem: cleaner won’t run – Samsung SU-2900 User Manual
Page 7: Problem : poor job of dirt pickup, Problem : dust escapes the dirt cup, Problem : abnormal sound, Problem : cleaner hard to push
6
M a i n t e n a n c e
Tro u b l e s h o o t i n g
Clearing Blockages
Disconnect cleaner from electrical outlet.
The hose on the back of the vacuum cleaner that carries the dirt from the nozzle to the Dirt Cup can
sometimes become clogged. If you notice a change in the sound of the vacuum motor, check for blockages.
Check this list of possible problems and solutions before bringing your vacuum to a service center.
Remove the Hose and disconnect
the Wand.
Check for clogs in the vacuum
base, the wand, the hose and the
suction inlet.
If the blockage persists, turn the
vacuum cleaner off and unplug it.
Remove the bottom plate. Lift up
the short hose in the base of the
vacuum. Inspect the hose for clogs
and remove any obstructions.
Replace the short nozzle hose and
the bottom plate.
Remove Dirt Cup and check Upper
Tank and Louvers.
Check to make sure Louvers are
Installed correctly. To unlock the
Louvers, grasp the rim and turn
Toward the left. Pull straight down
to remove. If the Louvers are
missing or not locked into place,
check and clear the tube in the
center of the Dirt Cup.
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Problem: Cleaner won’t run
Possible Cause
Possible Solution
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Not firmly plugged in
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∙
Plug unit in firmly
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∙
No voltage in wall plug
∙
∙
Check fuse or breaker
∙
∙
Blown fuse or tripped breaker
∙
∙
Replace fuse or reset breaker
Problem : Poor job of dirt pickup
Possible Cause
Possible Solution
∙
∙
Full or clogged Dirt Cup
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∙
Empty the Dirt Cup and check for blockages.
∙
∙
Broken or worn belt
∙
∙
Replace belt.
∙
∙
Clogged hose or nozzle
∙
∙
Clean hose or nozzle area.
∙
∙
Hole in hose
∙
∙
Replace hose.
∙
∙
Dirt Cup improperly installed
∙
∙
Properly install the Dirt Cup
∙
∙
Incorrect carpet height setting
∙
∙
Rotate nozzle control knob to lower setting
∙
∙
Clogs in air flow passage
∙
∙
Clear clogs.
Possible Cause
Possible Solution
∙
∙
Dirt Cup improperly installed
∙
∙
Re-install the Dirt Cup.
Problem : Dust escapes the Dirt Cup
Possible Cause
Possible Solution
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∙
Strange sound like rushing air
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∙
Check for blockages
Problem : Abnormal sound
Possible Cause
Possible Solution
∙
∙
Incorrect carpet height setting
∙
∙
Rotate nozzle control knob to lower setting
Problem : Cleaner hard to push
3-15
DJ68-00294B(EN)(0.0)
2005.3.15
3:47
PM
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