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Reception and copying problems – Sharp UX-P200 User Manual

Page 61

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Problems and Solutions

59

8. T

roub

le-

s

hooting

Reception and copying problems

Problem

Solution

The fax machine doesn't
receive documents
automatically.

• Make sure that the reception mode is set to FAX. If

you subscribe to a distinctive ring service, make
sure that the Distinctive Ring function is set to the
correct ring pattern. If you do not subscribe to a
distinctive ring service, make sure that Distinctive
Ring is set to OFF SETTING. (See Distinctive Ring
on page 49.)

The printing paper comes
out blank when you try to
receive a document.

• Make sure that the document is loaded properly in

the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.

General print quality is
poor.

• It is important to select a paper that is appropriate

for the thermal transfer printer in your fax. We
recommend using laser quality paper that has a
very smooth finish. Copier paper will work, but it
sometimes tends to yield a lighter print quality.

The received document is
faint.

• Ask the other party to send higher contrast

documents. If the contrast is still too low, your fax
machine may need service. Make a copy or print a
report to check your machine’s printing ability.

Received images are
distorted.

• Noise on the telephone line may cause distortion.

Have the other party try sending the document
again.

• The print head may be dirty. See Print head on

page 54.

• Make a copy or print a report on your fax machine.

If the copy or report is also distorted, your fax
machine may need service.

A received document or
copy prints out in strips.

• Make sure the operation panel is completely closed

(press down on both sides of the panel).