Insteon keypadlinc v2 dimmer user’s guide – Smarthome NSTEON KEYPADLINK 2486D User Manual
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INSTEON KeypadLinc V2 Dimmer User’s Guide
Problem
Possible Cause
Solution
Remove the X10 Primary Address or X10 Scene 
Address from KeypadLinc Dimmer. 
When I try to turn on my 
light with another 
Controller, the light turns 
on, then back off. 
KeypadLinc Dimmer may be 
set up with an INSTEON On-
Level at a high brightness 
and an X10 Primary or Scene 
Address On-Level at a low 
brightness. 
Remove the X10 Address from the button on your 
INSTEON Controller so it doesn’t send both INSTEON 
and X10 commands. 
If the INSTEON Device is still available, unlink it from 
KeypadLinc Dimmer by following the directions in the 
section Unlinking a Controlled INSTEON Device from 
KeypadLinc Dimmer, above. 
When I press a button on 
my KeypadLinc Dimmer, 
it takes a long time for 
other INSTEON Devices 
it is controlling to 
respond. 
You may have removed an 
INSTEON Device that your 
KeypadLinc Dimmer is trying 
to operate. KeypadLinc 
Dimmer is re-trying the 
missing INSTEON Device. 
Reset KeypadLinc Dimmer by following the directions in 
the section Resetting KeypadLinc Dimmer to Its Factory 
Default Settings, above. 
My KeypadLinc Dimmer 
doesn’t respond to X10 
address A1 when I first 
set it up. 
Unlike previous X10-only 
products, KeypadLinc 
Dimmer does not have an 
X10 Primary Address set up 
at the factory. 
Set up an X10 Primary Address by following the 
instructions in the section Setting the X10 Primary 
Address. 
I’m having difficulty 
performing advanced 
X10 programming 
The X10 “MNOP” house and 
unit codes were sent in the 
wrong order. 
Don’t hold down the buttons on your X10 controller too 
long, to avoid duplicate codes being sent. 
The bulb filaments are vibrating. Use rough-service, 
130-volt, or appliance grade bulbs to reduce the noise. 
The load is buzzing 
when on or dim. 
The dimming component 
inside KeypadLinc Dimmer 
“chops” the powerline sine 
wave to reduce the power. 
Run KeypadLinc dimmer in the “full-on” mode or switch 
to a non-dimming SwitchLinc V2 Relay. 
Pull the SET Button on KeypadLinc Dimmer all the way 
out for 10 seconds to air-gap it, then push it back in 
without pushing it all the way down. 
KeypadLinc Dimmer is 
locked up. 
A surge or excessive noise 
on the powerline may have 
glitched it. 
If the above doesn’t work, see Resetting KeypadLinc 
Dimmer to Its Factory Default Settings, above. 
KeypadLinc Dimmer is 
getting warm to the 
touch. 
It is normal for wall dimmers 
to get warm (but not hot). 
KeypadLinc Dimmer will dissipate about 1 Watt per 100 
Watts controlled. Using metal junction boxes, removing 
insulation around the outside of the box, or controlling a 
smaller load can help lessen the heat. 
If you have tried these solutions, reviewed this User’s Guide, and still cannot resolve an issue you’re 
having with KeypadLinc Dimmer, please: 
• Search our online knowledge ba
.
• Call our Support Department at 800-SMARTHOME (800-762-7846). 
• Email us at 
T.
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