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Using camera for video conference, Technical support, Appendix: troubleshooting – Sakar 81379 User Manual

Page 15

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Owner’s Manual - 15 -

Using camera for Video Conference

You can use this camera as a webcam to chat with friends and family, sending live video feeds

straight to them

NOTE: In order to use this camera you must make sure that you have YAHOO MESSENGER

Ver 5.5 or later.

1. Start Yahoo messenger.

2. Select the "tools" listing on the top of the toolbar. Go to the drop down menu and select the

listing for "start my webcam".

3. You will see a window appear with your video that you are playing. Now people who have

your Yahoo login name will be able to see your video.

Technical Support

For technical support issues please visit our website at

www.sakarhelp.com

. You can find

manuals, software , drivers, and FAQ’s at the website. Can’t find what you are looking for? Fill

out an online ticket and one of our technical support team members will answer questions or

call 877-397-8200 or 732-476-5098 to access our technical support information on the phone.

For question on warranty information please email

[email protected]

Appendix: Troubleshooting

I've taken photos, but my computer says 'No Photos In Camera' - what do I do?

First, ensure that you have taken photos with your camera. Press the shutter button a few

times to take some sample photos and try again. If you still get a no photos error, this indicates

that the driver is not installed (or not installed correctly) or you may not meet the minimum

system requirements

System Requirements:

First, ensure that you have at least a Pentium II 300 MHz, AMD Athlon 300 MHz, or a Celeron

400 MHz or higher as well as at least 64 MB of RAM. Please note that the older AMD K6

processors will not work. More information about determining your computer's specifications

can be found in the General Computer Information section. If you have determined that you

have pictures in your camera and you meet the system requirements, follow the steps below to

reinstall the software.

Software Reinstallation

1) First, uninstall the software and drivers. Click on Start, Settings, Control Panel, then

Add/Remove programs. There are two programs you will need to remove – PhoTags Express