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Answers to your questions – Sagem MY 302X User Manual

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Answers to your questions

Examine the SIM card. If it is damaged,

contact your mobile phone operator sales

point. If the message is still displayed,

contact the after sales service.

Error message: INCORRECT PIN

The PIN has been incorrectly entered. If

the PIN is entered incorrectly three times,

the SIM card is blocked.

Error message: SIM BLOCKED

The PIN has been incorrectly entered

three times. Use your Personal

Unblocking Key (PUK) to unblock the SIM

card.
Enter:
**05*PUK*PIN*PIN#
PUK: your PUK code supplied by your

Operator.
PIN: your PIN code.
After 10 (or 5 depending on the type of

SIM card) unsuccessful attempts, the SIM

card is blocked permanently. You must

then contact your Operator to get a new

card.

Error message: SIM LOCKED

The Operator may require certain types of

SIM card to be used. This message

indicates that the SIM card is not accepted.
Remove the SIM card and turn the phone

on again. If you get the SIM not present

error message, check with your phone

dealer whether your SIM card is compatible.

Otherwise, contact the after sales service.

The phone display does not change

Press a key. If nothing is displayed, check

the position of the SIM card. If the problem

continues, contact the after sales service.

No connection made

Check the form of the number called.
Check that there is at least one field

strength dot showing. If R is displayed but

there is no mobile phone operator name,

only emergency calls are allowed.
Check that you have not used all your credit

with the mobile phone operator.
Check that the SIM card provides the

service you required and that it has not

expired.

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