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Customer support, Warranty conditions – Samsung AH81-02185A XM User Manual

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e. Accidents, acts of God, lightning, water, fire, public disturbances, improper ventilation or

any cause beyond the control of Samsung.

f. Unauthorized modifications carried out for the product to comply with local or national

technical standards in countries for which the Samsung product was not originally
designed.

g. Repairs performed by non-authorized service centers such as opening of the product by

a non-authorized person.

h. Products that have had model numbers, serial numbers, or product number on the product

altered, deleted, removed, or made illegible.

6. This warranty does not affect the consumer’s statutory rights nor the consumer’s rights to

return the product to the retailer under the retailer’s return policy.

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ENG

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Warranty Conditions

1. The warranty is only valid upon presentation of the proof of purchase consisting of original

invoice or sales slip confirmation, indicating the date of purchase, retailer’s name, model,
serial number, and product number. Samsung reserves the right to refuse warranty service if
this information has been removed or changed after the original purchase of the product
from the retailer.

2. Samsung’s sole obligations are to the repair of the defective part, or at its discretion,

replacement of the product (service exchange unit).

3. Warranty repairs must be carried out by an Authorized Samsung Dealer/Service Center. No

reimbursement will be made for repairs carried out by non-Samsung Centers, and warranty
coverage will not be valid for any repairs or damage caused by such repairs.

4. Repair or replacement under the terms of this warranty does not give right to extension to

or a new starting of the period of warranty. Repair or direct replacement under the terms of
this warranty may be fulfilled with functionally equivalent service exchange units.

5. The warranty is not applicable in cases other than defects in material and

workmanship. The warranty does not cover the following:

a. Periodic checks, maintenance, repair, and replacement of parts due to normal

wear and tear.

b. Abuse or misuse, including but not solely limited to the failure to use this product for its

normal purpose in accordance with Samsung’s instructions for usage and maintenance.

c. Use of the product in conjunction with accessories not approved by Samsung for use

with this product.

d. Failure of or damage to the product arising from incorrect installation or use inconsistent

with technical or safety standards, or failure to comply with product manual instructions.

Customer Support

Customer Support

Customer Support

Customer Support

ENG xm_samsung keys 2/24/06 3:11 PM Page 78