Ruger Hunting Equipment - Manual (Page 28)

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SERVICE AND PARTS POLICY
If you have any question with regard to the performance of your RUGER ®
M77 ® MARK II rifle please write or call (603-865-2442) our Product Service
Department in Newport, New Hampshire 03773, fully describing all
circumstances and conditions involved. If you should return your rifle to the
factory for repair, or order parts for it, please comply with the following
suggestions for prompt service:
WARNING: BEFORE SHIPPING ANY
FIREARM, BE ABSOLUTELY CERTAIN THAT IT
AND ITS MAGAZINE ARE UNLOADED. DO
NOT SHIP CARTRIDGES WITH A FIREARM.
SHIPPING FIREARMS FOR REPAIR
RUGER M77 ® MARK II rifles returned to the factory for repair should be
sent to: Sturm Ruger & Company, Inc., Product Service Department, 411 Sunapee
Street, Newport, New Hampshire 03773. Telephone (603) 865-2442.
Guns should be sent prepaid. We will not accept collect shipments.
The Federal Gun Control Act, as well as the laws of most States and localities, do
not prohibit an individual (who is not otherwise barred from purchasing or
possessing a firearm) from shipping a firearm directly to the manufacturer for
repair. However, before you ship your rifle to us, be certain that your State or
locality does not have a law or regulation which will prohibit you from receiving
the rifle from us after it has been repaired. If such receiving is prohibited, then
please have a Federally Licensed firearms dealer ship the gun to us. If your rifle is
sent to us by a dealer, it will be returned to him after being repaired. If a handgun
(pistol or revolver) is shipped by an individual who does not hold a Federal
Firearms License, it must be shipped for overnight delivery via U.P.S., Federal
Express or other, similar private overnight service. NOTE: Firearms may not be
shipped via U.S. Mail. Persons who do not hold a Federal Firearms License are
prohibited by Federal law from shipping a handgun by Mail. Handguns mailed in
violation of the law are impounded by the Post Office.
DO NOT SEND GUN BOXES OR LITERATURE THAT YOU CONSIDER TO BE
COLLECTOR’S ITEMS – THESE ARE INVARIABLY DAMAGED OR DESTROYED
IN SHIPMENT. Please do not include rifle case, sling, telescopic sights or custom
accessories with a firearm being shipped to the factory for service. Rifles and
shotguns may be shipped via Parcel Post. Always insure your shipment.
Enclose a letter which includes your name, address, telephone number, serial
number and model of the firearm. Describe in detail the trouble you have
experienced with your firearm, or the work you wish to have done. Merely stating
that the firearm “needs repair” is inadequate information.