JBL VRX932LA - Manual (Page 12)

JBL WARRANTY AND CONTACTS
Mailing Address:
JBL Professional
8500 Balboa Blvd.
Northridge, CA 91329 USA
Shipping Address:
JBL Professional
8370 Balboa Blvd., Dock D
Northridge, CA 91329 USA
(Do not return product to this address without
first obtaining prior authorization from JBL)
Customer Service:
Monday through Friday
8:00am - 5:00pm
Pacific Standard Time In the U.S.A.
(800) 8JBLPRO (800.852.5776)
www.jblproservice.com
On the World Wide Web:
www.jblpro.com
Outside the USA:
Contact the JBL Professional Distributor in your area. A
complete list of JBL Professional international distributors is
provided at our U.S.A.website - www.jblpro.com
Product Registration:
Register your product online at www.jblpro.com/registration
Who Is Protected by This Warranty?
Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your JBL product has
been purchased in the Continental United States, Hawaii or Alaska. (This Warranty does not apply to JBL prod-
ucts purchased elsewhere except for purchases by military outlets. Other purchasers should contact the local
JBL distributor for warranty information.); and B.) The original dated bill of sale is presented whenever warranty
service is required.
What does the JBL Warranty cover?
Except as specified below, your JBL Warranty covers all defects in material and workmanship. The following are
not covered: Damage caused by accident, misuse, abuse, product modification or neglect; damage occurring
during shipment; damage resulting from failure to follow instructions contained in your Instruction Manual; dam-
age resulting from the performance of repairs by someone not authorized by JBL; claims based upon any mis-
representations by the seller; any JBL product on which the serial number has been defaced, modified or
removed.
Who Pays for What?
JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be sure to save the
original shipping cartons because a charge will be made if replacement cartons are requested. Payment of ship-
ping charges is discussed in the next section of this warranty.
How to Obtain Warranty Performance
If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn: Customer Service
Department), 8500 Balboa Boulevard, PO. Box 2200, Northridge, California 91329 (818/893-8411). We may
direct you to an authorized JBL Service Agency or ask you to send your unit to the factory for repair. Either way,
you'll need to present the original bill of sale to establish the date of purchase. Please do not ship your JBL prod-
uct to the factory without prior authorization. If transportation of your JBL product presents any unusual difficul-
ties, please advise us and we may make special arrangements with you. Otherwise, you are responsible for
transporting your product for repair or arranging for its transportation and for payment of any initial shipping
charges. However, we will pay the return shipping charges if repairs are covered by the warranty.