John Lewis Fridge Freezer JLFSWH2002 - Manual (Page 20)

Fridge freezer user guide 20
Repairs - after sales service
Your fridge freezer comes with a free three year warranty. If
it is not working correctly; consult the troubleshooting section
within this User Guide. If a fault occurs which you can not
resolve through following the advice and information contained
within this User Guide, the next step is to contact our warranty
administrators on 0844 871 7771.
They will give you details for your local service engineer.
When you contact your local service engineer you will need to
give the following details:
• Your name, address and post code
• Your telephone number
• Clear and concise details of fault
• The purchase date as found on your receipt
• The model and serial number of the fridge freezer. So that
you always have these numbers at hand, we recommend
you make a note of them here:
Mod : .......................................
S.N : .......................................
Note: If you call out an engineer to a fault or to repair a fault
caused by incorrect use or installation, a charge will be made
even if the fridge freezer is under guarantee.
Spare parts
Cautions: Always insist on genuine spare
parts.
An authorised service engineer should service this fridge
freezer, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the
fridge freezer yourself. Repairs carried out by inexperienced
persons may cause injury or serious malfunctioning.
Contact your local John Lewis branch.