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Troubleshooting – John Lewis Fridge Freezer JLFSWH2002 User Manual

Page 17

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Fridge freezer user guide

17

To assist in locating possible faults use the help guide below:

Troubleshooting

Problem

Cause

Correction

Running of fridge
Compressor does not run.

Fridge is in defrost cycle.

This is normal for a fully automatic defrost
fridge. The defrost cycle occurs periodically,
lasting about 30 minutes.

The mains plug is disconnected.

Ensure mains plug is tightly pushed into outlet.

House fuse blown or a tripped circuit
breaker.

Check/replace fuse with a 15 amp time-delay
fuse. Reset circuit breaker.

Power cut.

Check house lights, if these are not working,
Call your local electric company.

Fridge freezer runs too often or
for too long.

The room or outside temperature is hot.

It is normal for the fridge freezer to work
longer under these conditions.

Fridge freezer has recently been disconnected
for a period of time.

It takes 8-12 hours for the Fridge freezer to
get down to it operating temperature.

The doors are opened too frequently or for
too long.

Warm air entering the fridge causes it to run
for longer. Open the doors less often.

Fridge/freezer door maybe slightly open.

Ensure fridge freezer is level.
Keep food and containers from blocking door.
See the problem column for opening/closing
of doors/drawers.

The fridge freezer controls are set too cold.

Set fridge freezer controls to warmer setting
until fridge freezer temperature is satisfactory.
Allow 24 hours for temperature to stabilize.

Fridge / freezer door seals are dirty, worn,
cracked, or poorly fitted.

Clean or change the door seal(s). Leaks in
door seal will cause fridge to run longer in
order to maintain desired temperatures.

Compressor goes off and on
frequently.

Electronic control system keeps the fridge at
a constant temperature.

This is normal. Fridge freezers go on and off to
keep temperature constant.

Temperatures are too cold
Freezer temperature too cold.
Fridge temperature is satisfactory.

Freezer control is set too cold.

Set the freezer control to a warmer setting.
Allow 24 hours for the temperature to
stabilise.

Fridge temperature too
cold. Freezer temperature is
satisfactory.

Fridge control is set too cold.

Set fridge control to a warmer setting. Allow
24 hours for the temperature to stabilise.

Food stored in the fridge drawers
freezes.

Fridge control is set too cold.
Fridge is installed in an environment where
the temperature drops below 5 ºC.

See solution above.
See installation section.

Troubleshooting

This manual is related to the following products: