Jabra BT5020 - Manual (Page 4)

The headset is not working with my desk phone/softphone
Make sure the headset is charged. When you charge your headset the visual •
indicator on the headset turns green when fully charged.
Make sure you are within range of the Bluetooth hub/dongle (up to 10 m line of
•
sight)
The Bluetooth hub/dongle and the Multiuse headset may have lost its pairing. •
Your Jabra Multiuse headset needs to be paired to the Bluetooth hub/dongle (See
“How to pair your Jabra Bluetooth hub/dongle and headset” in the user manual).
You need to pair your Jabra Multiuse headset with the mobile phone again after
pairing with the Bluetooth hub/dongle if you would like to use the Voice Dial
feature on the mobile phone.
I have changed desks/computers at work. Is it possible to use my
headset with another Bluetooth hub/dongle?
Yes, this is possible. Your Jabra Multiuse headset only needs to be paired to the •
new Bluetooth hub/dongle. Follow the procedure as described in “How to pair
your Jabra Bluetooth hub/dongle and headset” in the user manual. You need to
pair your Jabra Multiuse headset with the mobile phone again after pairing with
the Bluetooth hub/dongle if you would like to use the Voice Dial feature on the
mobile phone.
Will the Jabra Multiuse headset work with other Bluetooth
equipment?
Jabra Multiuse headsets are designed for MultiPoint™ connections, and can hold •
up to 8 pairings.
Two connections can work simultaneously e.g.:
•
Desk phone via Jabra Bluetooth hub and a Bluetooth mobile phone •
Softphone via Jabra Bluetooth dongle (or build in Bluetooth) and a Bluetooth •
mobile phone
Two Bluetooth mobile phones •
Jabra Bluetooth hub (softphone) and Jabra Bluetooth hub (desk phone) •
They work with other Bluetooth devices that are compliant with Bluetooth •
version 1.1 or higher and support a headset and/or hands-free profile.
www.jabra.com
Jabra Multiuse
TM
headset solutions
– with Bluetooth® hub or dongle
FAQ