Jabra BT5020 - Manual (Page 3)

What can be done if I have difficulty hearing the person on the other
end?
Adjust the volume in the headset using the volume up/down button on the •
headset. If this is not enough, your desk phone / mobile phone / softphone might
have a volume function that needs to be adjusted.
I can hear myself when I talk on the desk phone using the headset
The first time you use the Bluetooth hub it makes some automatic adjusting of •
the volume.
If you continue to hear yourself - your microphone volume level is probably too
•
high. The microphone volume can be adjusted in the Bluetooth hub. See section
“Adjusting settings with a test call from your desk phone” in the user manual (On
the CD included in the package) or quick set-up guide.
I cannot hear anything in my headset when using the mobile phone
Increase the volume on the headset (or phone). •
As the volume level needed might be different on your deskphone and mobile •
phone it might be best to adjust the level on the phones.
Then use the headset volume level adjustments for general adjustments: Ensure
•
that the headset is paired with the mobile phone.
Make sure that the phone is connected to the headset – if it does not connect
•
either from the phone’s Bluetooth menu or by tapping the answer/end button,
follow the pairing procedure (See “Pairing your headset with your mobile phone”
in the user manual).
I hear crackling noises when using my headset and mobile phone
For the best audio quality, always wear your headset on the same side of the body •
as your mobile phone.
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Jabra Multiuse
TM
headset solutions
– with Bluetooth® hub or dongle
FAQ