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What to do if – John Lewis JLWM 1404 User Manual

Page 35

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What to do if…

Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please carry out the checks listed below.

Important! if you call out an engineer to a
fault listed below, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.

During machine operation it is possible that
the red Start/Pause pilot light flashes, one
of the following alarm codes appears on the

display and some acoustic signals sound to
indicate that the machine is not working:
E10: problem with the water supply
E20: problem with water draining
E40: door open
Once the problem has been eliminated,
press the button 8 to restart the
programme. If after all checks, the problem
persists, contact your local Service Force
Centre.

Problem

Possible cause/Solution

The washing machine
does not start:

The door has not been closed (E40) .
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse or the fuse in a plug has blown.
• Replace the fuse.
The button 8 has not been pressed.
• Please press the button 8 again.
The «Delay start» option has been selected.
• Please cancel the Delay start.
The «Child lock» option has been enabled.
• Disable the Child lock.

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