Trouble shooting – iHome iH31H User Manual
Page 17
Trouble Shooting
Symptom
Possible Problem Solution
iPod is not installed properly
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and
on your iPod. Then reseat it in the dock.
Please make sure your iPod is working properly
before docking it in the unit. Please refer to your
iPod manual for detail.
If iPod original sound source is poor quality, distortion
and noise are easily noticed with high-power speak-
ers.
Try a different audio source such as a music CD.
If you are using an iPod Shuffle or external sound
source like older generation iPod, try reducing the
output volume on the device itself. Also, try turning
bass boost OFF.
Point the Remote Control toward the IR sensor, within
10 feet of the unit.
Move Remote switch to ON position
Replace with new battery
iPod is locked up/frozen
iPod battery has problem
Sound is distorted
Volume level is set too high
Decrease the unit and/or iPod Shuffle volume
Sound source is distorted
Battery weak
Remote Control is not pointed toward the
IR sensor
Remote On/Off Switch is activated
15
iPod didn’t
charge up
Remote Control
didn’t work
Charging 3G iPod
3G iPod is not supported