Trouble shooting – iHome iH31H User Manual

Page 16

Trouble Shooting

Symptom

Possible Problem Solution

Unit doesn’t respond
(no power)

AC adaptor isn’t plugged to a wall outlet or the
connector is not plugged into the power supply
jack on the back of the unit

Using 1

or 2nd generation iPod, iPod Shuffle or

other device

Plug the AC adaptor into a wall outlet and plug the
connector into the power supply jack on the unit

Plug another device into the same outlet to
confirm the outlet is working

Remove your iPod from the dock and check for any
obstruction on the connectors in the dock and on
your iPod. Then reseat it in the dock.

Upgrade software on your iPod. For details, visit
http://www.apple.com/ipod/download

Please make sure your iPod is working properly before
docking it to the unit. Please refer to your iPod manual
for details on iPod operation.

Wall outlet is not functioning

Using no or wrong iPod insert

Make sure the dock insert is the proper fit for your iPod

iPod is not installed properly

Your iPod software is too old

iPod is locked up

iH31H cannot control those iPods or other devices.

iPod cannot dock
properly

iPod does not
respond to the
unit