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Troubleshooting – IBM ThinkVision 6734-AB9 User Manual

Page 26

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Troubleshooting

If you have a problem setting up or using your monitor, you may be able
to solve it yourself. Before calling your retailer or IBM Support Center, try
the suggested actions that are appropriate to your problem.

Problem

No power to
monitor.

Possible

cause

Suggested action

Reference

Brightness
and Contrast
may be too
low.

The monitor is
in the Power
Management
Standby state.

Screen is
blank and
power
indicator is off.

Screen is blank
and power
indicator is
steady green.

Screen is blank
and power
indicator is
steady amber.

"User
controls"

section on

page 18.

"Power
management"

section on

page 23.

"Connecting
your monitor"

section on

page 9.

••

Adjust brightness and contrast.

••

Press any key on the keyboard
or move the mouse to restore
operation.

••

Check the Power Management
software on your computer.

••

Press the

" "

button to switch

between analog and digital
mode. If the panel is the wrong
mode for the signal being
provided, the monitor appears
to go into sleep mode.

••

Ensure that the electrical outlet

and the monitor are both
switched on.

••

Check that the power cord

is firmly plugged into the
electrical outlet and the power
supply unit.

••

If the power cord plug has

a removable fuse, replace it.

••

Try another power cord.

••

Try another electrical outlet.

••

Check the power connection at

the back of the panel.

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