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Trouble shooting – iHome iH22 User Manual

Page 11

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Trouble Shooting

Unit doesn’t

respond

(no power)

iPod does not

dock properly

iPod does not

respond to the

unit

iPod doesn’t

charge up

Sound is distorted

Wall outlet is not functioning

Using no or wrong iPod insert

Possible Problem

Symptom

Solution

iPod is not docked properly

Your iPod software is too old
iPod is locked up

iPod is not docked properly

Using 3rd generation iPod
iPod is locked up/frozen
iPod battery has problem
Volume level is set too high
Sound source is distorted

Plug another device into the same outlet to

confirm the outlet is working

Make sure the dock insert is the proper one for your iPod
Remove your iPod from the dock and check for

obstruction on the connectors in the dock and on your

iPod. Then reseat it in the dock.
Remove your iPod from the dock and check for

obstruction on the connectors in the dock and on your

iPod. Then reseat it in the dock.
Upgrade software on your iPod via iTunes
Please refer to your iPod manual for details. Please make

sure your iPod is working properly before docking in

the unit.
Remove your iPod from the dock and check for

obstruction on the connectors in the dock and on your

iPod. Then reseat it in the dock.
iH22 doesn’t support 3rd generation iPod
Please refer to your iPod manual for details. Please make

sure your iPod is working properly before dock into the unit.

If iPod original sound source is poor quality, distortion and

noise are easily noticed with high-power speakers.

Try a different audio source such as a music CD.
If you are using an iPod Shuffle or external sound source

like older generation iPod, try reducing the output volume

on the device itself. Also, try reducing bass.

Dock or connector is obstructed

Decrease the volume.

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