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Call handling, Hold, To place a call on hold – Mitel M2006 User Manual

Page 11: To retrieve a call from hold, To retrieve a call from hold at another station, Transfer, To transfer an active call, Conference, To leave a conference

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Call Handling

Call Handling

Hold

To place a call on hold:

Press HOLD.

To retrieve a call from Hold:

1. Lift the handset.

2. Press

HOLD.

To retrieve a call from Hold at another station:

Dial **1 and the number of the station that placed the call on Hold.

Transfer

To Transfer an active call:

1. Press TRANSFER.

2.

Dial the number of the third party.

3.

Do one of the following:

To complete the Transfer, hang up.

To announce the Transfer, wait for an answer, consult, and hang up.

To cancel the Transfer, press CANCEL.

Conference

To form a Conference when a two-party call is already in place, or to add
another party to an existing Conference:

1. Press

TRANSFER.

2.

Dial the number of the next party.

3.

Wait for an answer.

4. Press

TRANSFER.

To leave a Conference:

Hang up.

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