Mitel 4001 - Manual (Page 15)

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Callback
To request a Callback when you reach a busy or unanswered station:
1. Dial 1.
2. Hang up.
To answer a Callback:
z
Lift the handset.
To cancel a Callback:
1. Lift the handset.
2. Dial *1#.
3. Dial the number of the called station.
4. Hang up.
To cancel all Callbacks:
1. Lift the handset.
2. Dial #1.
3. Hang up.
Call Park
To retrieve a call parked by the attendant:
1. Lift the handset.
2. Dial *23.
3. Dial the Console ID and the Hold Slot number.
Call Pickup
To answer a call that is ringing at another station in your Pickup
Group:
1. Lift the handset.
2. Dial *6.
To answer a call that is ringing at a station not in your Pickup Group:
1. Lift the handset.
2. Dial **6.
3. Dial the number of the ringing station.