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Troubleshooti ng, Your new phone – Memorex MPH6928 User Manual

Page 34

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QUICK REFERENCE CHART

If your phone is not performing to your expectations, please try these

simple steps.

PROBLEM

SUGGESTION

The charge light won’t come

on when the handset is

placed in the base.

Make sure the AC adapter is plugged

into the base and

wall outlet.

Make sure the handset is properly

seated in base.

Make sure the charging contacts on the

handset and base are clean.

The audio sounds weak

and/or scratchy.

Make sure that the base antenna is in a

vertical position.

Press

CHAN

to help eliminate

background noise.

Move the handset and/or base to a

different location away from metal

objects or appliances and

try again.

Can’t make or receive calls.

Check both ends of the base telephone

line cord.

Make sure the AC adapter is plugged

into the base and

wall outlet.

Disconnect the AC adapter for a few

minutes, then reconnect it.

Reset security code (see page 20).

The handset doesn’t ring or

receive a page.

The Nickel-Cadmium battery pack may

be weak. Charge the battery on the

base unit for 15-20 hours.

The handset may be too far away from

the base unit.

Place the base unit away from

appliances or metal objects.

Reset security code (see page 20).

33

YOUR

NEW

PHONE

TROUBLESHOOTI

NG

C:...MPH6928 VA OM.vp

Mon Feb 14 15:27:51 2000

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