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Your two year guarantee, Exclusions – Morphy Richards ELITE S User Manual

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Morphy Richards products
are intended for household
use only.

Morphy Richards has a
policy of continuous
improvement in product
quality and design. The
company, therefore reserves
the right to change the
specification of it’s models
at any time.

The After Sales Division

Morphy Richards Ltd

Mexborough, South Yorkshire,

England, S64 8AJ

Helplines (office hours)

UK 0844 871 0953

Spare Parts 0844 873 0719

Republic of Ireland 1800 409 119

RN42288 MUK Rev 4 03/08

For details of other products in the Morphy Richards range, please see our website . . .

YOUR TWO YEAR

GUARANTEE

It is important to retain the

retailer’s receipt as proof of

purchase. Staple your receipt to

this back cover for future

reference.

Please quote the following

information if the product

develops a fault. These numbers

can be found on the base of the

product.

Model no.

Serial no.

All Morphy Richards products

are individually tested before

leaving the factory. In the

unlikely event of any appliance

proving to be faulty within 28

days of purchase, it should be

returned to the place of

purchase for it to be replaced.

If the fault develops after 28

days and within 24 months of

original purchase, you should

contact the Helpline number

quoting Model number and

Serial number on the product, or

write to Morphy Richards at the

address shown. You may be

asked to return a copy of proof

of purchase.

Subject to the exclusions set out

below (see Exclusions), the

faulty appliance will then be

repaired or replaced and

dispatched usually within 7

working days of receipt.

If, for any reason, this item is

replaced during the 2 year

guarantee period, the guarantee

on the new item will be

calculated from the original

purchase date. Therefore, it is

vital to retain your original till

receipt or invoice to indicate the

date of initial purchase.

To qualify for the 2 year

guarantee, the appliance must

have been used according to the

manufacturer’s instructions. For

example, kettles should have

been regularly descaled.

EXCLUSIONS

Morphy Richards shall not be

liable to replace or repair the

goods under the terms of the

guarantee where:

1 The fault has been caused or is

attributable to accidental use,

misuse, negligent use or used

contrary to the manufacturer’s

recommendations or where the

fault has been caused by power

surges or damage caused in

transit.

2 The appliance has been used on

a voltage supply other than that

stamped on the products.

3 Repairs have been attempted by

persons other than our service

staff (or authorised dealer).

4 The appliance has been used for

hire purposes or non domestic

use.

5 The appliance is second hand.

6 Morphy Richards are not liable

to carry out any type of servicing

work, under the guarantee.

7 Plastic filters for all Morphy

Richards kettles and coffee

makers are not covered by the

guarantee.

This guarantee does not confer

any rights other than those

expressly set out above and

does not cover any claims for

consequential loss or damage.

This guarantee is offered as an

additional benefit and does not

affect your statutory rights as a

consumer.

This guarantee is valid in the UK

and Ireland only.

For electrical products sold

within the European

Community. At the end of

the electrical products

useful life it should not be

disposed of with household

waste.

Please recycle where

facilities exist. Check with

your Local Authority or

retailer for recycling advice

in your country.

42288 rev4 14/3/08 11:14 Page 10

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