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Ac power, Thermal considerations, Service information – MACKIE SWA2801z User Manual

Page 7: Troubleshooting

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7

AC POWER

Be sure the SWA801z is plugged into

an outlet that is able to supply the correct

voltage specified for your model. If the volt-

age should drop below 97% of the specified

line voltage, the built-in amplifiers will no

longer be able to supply rated power. (They

will continue to operate down to 80% of

the rated line voltage, but won’t reach full

power, resulting in lower headroom.)

Be sure the electrical service can supply

enough amperage for all the components

connected to it.

We recommend that a stiff (robust)

supply of AC power be used because the

amplifiers place high current demands on

the AC line. The more power that is avail-

able on the line, the louder the speakers

will play and the more peak output power

will be available for cleaner, punchier bass.

A suspected problem of “poor bass per-

formance” is often caused by a weak AC

supply to the amplifiers.

Never remove the ground

pin on the power cord

of the SWA801z or any

other component. This is

very dangerous.

THERMAL

CONSIDERATIONS

The SWA801z has a powerful amplifier

built-in. As amplifiers produce heat, it is

important to dissipate the heat as quickly as

possible. This results in increased reliability

and longevity for the amplifier.

The amplifier module is mounted on

a large heatsink, which is cooled by con-

vection where cool air is drawn through it’s

fins, carrying the heat away. In order for

this convection cooling to work efficiently,

it is important to provide adequate airspace

behind the loudspeaker. When you position

the SWA801z, we recommend leaving at

least six inches of air space behind it.

In the unlikely event of the amplifier

overheating, a built-in thermal switch will

activate, which mutes the signal. When the

amplifier has cooled down to a safe oper-

ating temperature, the thermal switch resets

itself, and the SWA801z resumes normal

operation.

If the thermal switch activates frequently,

try turning down the level control a notch

or two on the mixing console (or other

signal source) or on the subwoofer itself to

avoid overheating the amplifiers.

If the temperature in the room is too

high, it could cause the amplifier to over-

heat. In this case, you should try aiming

a fan at the rear panel to move more air

across the heatsink panel.

SERVICE INFORMATION

If you think your Mackie product has a prob-

lem, please check out the following trouble-
shooting tips and do your best to confirm the
problem. Visit the Support section of our
website (www.mackie.com/support) where
you will find lots of useful information such as
FAQs, documentation, and user forums. You
may find the answer to the problem without
having to send your Mackie product away.

Troubleshooting

No power

• Our favorite question: Is it plugged in?

Make sure the AC outlet is live (check

with a tester or lamp).

• Our next favorite question: Is the POWER

switch on? If not, try turning it on.

• Is the POWER LED on the rear panel

glowing green? If not, make sure the AC

outlet is live. If so, refer to “No sound”

next.

• The internal AC line fuse may be blown.

This is not a user serviceable part. If you

suspect the AC line fuse is blown, please

see the “Repair” section on page 9.

No sound

• Is the input LEVEL control for the input

source or the subwoofer turned all the

way down? Verify that all the volume con-

trols in the system are properly adjusted.

• Is the signal source working (and making

union scale)? Make sure the connecting

cables are in good repair and securely

connected at both ends. Make sure the

output volume (gain) control on the mix-

ing console is turned up sufficiently to

drive the inputs of the speaker.