Mitel 5205 IP Phone - Manual (Page 11)

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CALL HANDLING
Cancel
The Cancel key is a fixed-function key that allows you to cancel the current
operation and return to a dial tone. Pressing this key is equivalent to
replacing your handset and lifting it up again. When this key is pressed
during programming, you are returned to the previous programming step.
Pressing the Cancel key will reconnect the user to the original active call if
the user is in the middle of a Transfer.
Hold
To place a call on Hold:
z
Press HOLD and replace the handset in the cradle.
To retrieve a call from Hold:
1. Lift the handset.
2. Press the LINE key to retrieve the call.
Note: A call placed on hold in this manner is held under the primary line
assigned to the set. This type of hold is a 'System Hold' as any other
extension can pick up this held call if they have a DSS/BLF key
programmed for the initial holding extension.