MITSUBISHI ELECTRIC LaserVue L75-A94 - Manual (Page 34)

34 Appendices
For assistance call 1(877) 675-2224
Appendix B: Troubleshooting
Service and Custo mer Support
Service
If you are unable to correct a problem with your
TV, consult Mitsubishi Consumer Relations at
1 (877) 675-2224.
• DO NOT adjust any controls other than those
described in this Owner’s Guide.
• DO NOT remove the protective back cover of your TV.
Customer Support
• To order replacement or additional remote controls,
visit our website at www.mitsuparts.com or call
1 (800) 553-7278.
• For questions:
- Call Consumer Relations at 1 (877) 675-2224.
- E-mail: [email protected]
- Website: www.mitsubishi-tv.com
General TV Operation
Symptom Remarks
1. The TV remote control does not work. • Check that the batteries are fresh and installed correctly.
• Be no more than 20 feet from the TV when using the remote
control.
• If using an external 3D emitter, try pointing the emitter in a
different direction or disconnect the emitter.
• There may be interference from the TV’s internal IR emitters
for 3D glasses. Turn off the emitters in the Picture > 3D
Mode menu.
2. When I try to use the remote control, the
POWER key blinks five times. Replace the batteries.
3. TV does not respond to the remote control
or to control-panel buttons and TV will not
power on or off. • Unplug the AC power cord for 10 seconds.
• Press and hold the POWER button on the control panel for
ten seconds to perform system reset.
4. When a device is selected from the Input
Selection menu, the screen is blue or black (no
signal source). • Make sure the selected device is turned on.
• Check connections to the device.
• Begin play of the device.
5. You have forgotten your Lock menu pass
code. See “Bypassing the Parental Lock” , Appendix B .
6. Rating restrictions are not working. Open the Lock > Parental menu and:
•
Verify that the ratings locks are active.
• Check the Lock Time/Unlock Time to check if rating restric-
tions are disabled.
• Rating restrictions apply only to content on the ANT input and
composite Y/VIDEO inputs.
7. On-screen displays appear each time you
change a function. Normal TV operation.
8. A warning message appeared on screen
stating, “TV will shut down in a few seconds.
Please check if the air flow is blocked.” • Internal TV temperature has exceeded proper levels. Cool
the room.
• The TV has overheated. Clear blocked air vents and ensure
at least four inches of clearance on all sides of the TV.