Motorola MOTO 9C - Manual (Page 11)

9 basics
• Avoid leaving your phone in your car in
high temperatures.
DOs
• Do avoid dropping the battery or phone.
Dropping these items, especially on a hard
surface, can potentially cause damage.
• Do contact your service provider or
Motorola if your phone or battery has been
damaged from dropping or high
temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL
PRODUCTS FOR QUALITY ASSURANCE AND
SAFEGUARDS. To aid consumers in identifying
authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate
safety protection), Motorola provides holograms on its
batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use
Motorola-branded batteries and chargers. Motorola
mobile devices are designed to work with Motorola
batteries. If you see a message on your display such
as Invalid Battery or Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;
• If there is no hologram, the battery is not a
Motorola battery;
• If there is a hologram, replace the battery and
retry charging it;
• If the message remains, contact a Motorola
Authorized Service Center.