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Troubleshooting, Bar codes (continued), Quick reference guide 15 – Motorola SYMBOL MS120XWA User Manual

Page 15

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Quick Reference Guide

15

Bar Codes (continued)

Slab Pattern

Troubleshooting

Problem

Possible

Cause

Possible Solutions

No red LED
or nothing
happens
when you
attempt to
scan.

No power to the
scanner.

Check the system power.
Confirm that the correct host
interface cable is used.

Power supply not plugged in.

Check for loose cable
connections.

Scanner
cannot read
the bar
code.

Interface/power
cables are loose.

Check for loose cable
connections.

Scanner is not
programmed for
the correct bar
code type.

Ensure the scanner is
programmed to read the type
of bar code to be scanned.
Try scanning other bar codes
and other bar code types.

Incorrect
communication
parameters.

Check that the
communication parameters
(baud rate, parity, stop bits,
etc.) are set properly.

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