Magma EB7R-x8 - Manual (Page 61)

M A G M A
51
Magma Debug Utility
Occasionally, Technical Support may request Windows users to
produce and email a Magma debug log file to help them resolve your
problem. This file should be included as an attachment when submitting
a Technical Support request at
H
www.magma.com/
TU
s
UT
upport
H
. You can
download Magnostic.exe from the following location:
http://www.magma.com/support/drivers/utilities.html and install the
Magnostic.exe
utility.
1. once installed, under the Start Menu, go to Mission
Technologies->Expansion->Magnostic.exe
.
2. Run Magnostic.exe
3. Save the file and include it as an attachment when submitting a
Technical Support request.
4. E-mail file to [email protected]
Use the “Save as type” drop-down arrow to select a file type of (*.LOG).
Include your Name and
the Date the log was
created in the file
name. Then email it to
Technical Support.