Motorola HK100 - Manual (Page 11)

9 Problems?
Problems?
we’ve got solutions
My headset will not enter pairing mode.
Make sure that any devices previously paired with the headset
are turned off. If the status light is flashing in blue, first turn off
the other device, then turn the headset off and on. The status
light becomes steadily lit in blue.
My phone doesn't find my headset when searching.
Make sure the status light on your headset is steadily lit in
blue when your phone is searching for devices. If not, press
and hold the Call button until your hear tones (or a voice
prompt for Spanish and Mandarin versions), then turn the
headset off and on, and the status light turns steady blue (see
“Pair & connect” on page 5).
My headset will not pair with my phone.
If the status light is not steadily lit in blue when your phone is
searching for your headset, press and hold the Call button until
your hear tones (or a voice prompt for Spanish and Mandarin
versions), then turn the headset off and on, and the status
light turns steady blue (see “Pair & connect” on page 5).
My headset connected before, but now it's not working.
Make sure the status light on your headset is steadily lit in
blue when your phone is searching for devices. Press and hold
the Call button until your hear tones (or a voice prompt for
Spanish and Mandarin versions), then turn the headset off and
on, and the status light turns steady blue (see “Pair &
connect” on page 5).