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Customer service, Index – Meade Instruments 6" LS-6 ACF User Manual

Page 36

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INDEX

If you have a question concerning your LS telescope, call

the Meade Instruments Customer Service Department

at (800) 626-3233. Customer Service hours are 7:00

AM to 5:00 PM, Pacifi c Time, Monday through Friday. In

the unlikely event that the LS requires factory servicing

or repairs, before returning the telescope to the factory,

write or call the Meade Customer Service Department

to provide an explanation of the problem, as well as

your name, address and daytime telephone number.

The great majority of servicing issues can be resolved

by telephone, avoiding return of the telescope to

the factory.

CUSTOMER
SERVICE

LS Mini SD Card for Updates and
Image Storage

Your LS telescope comes with a “Mini SD Card” slot

located in the front edge of the fork arm. With a user

supplied “Mini SD Card”, or a “Micro SD Card” in a Mini

Card Adapter, you can update your telescope fi rmware

or save images made with the ECLIPS CCD.

Only use SD Cards bearing the offi cial SD logo. Each

card must be properly formatted, using a PC utility or

AutoStar Suite, before use in the LS. The card must be

formatted with the FAT32 File System.

Your LS will not power-up with an SD Card inserted in

its slot unless you are updating the fi rmware from the

card. This includes an SD Card used to store images

from the ECLIPS camera. To ensure the application

software boots normally, remove the SD Card before

switching on the LS LightSwitch. If you observe that

the LS is taking a long time to power-up, please

ensure the Mini SD Card slot is empty and cycle the

LS LightSwitch off and on.

CUSTOMER SERVICE

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