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Troubleshooting guide – Memorex MMP9008 User Manual

Page 66

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65

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for service.

SYMPTOM

CAUSE

SOLUTION

Unit will not

Battery is low/empty.

Recharge battery as

turn on.

described on page 7.

Power is not

See page 21 for how to turn

turned on.

on the power.

No sound.

Headphones are not

Insert headphones.

inserted.

Volume is set too

Raise the volume using the

low.

Volume Up button.

The media files

Download uncorrupted

are corrupted.

files.

No files are in the

Upload files to the unit as

player.

described on pages 16-18.

The computer is not

The player is

Make sure player is

recognizing the

not securely connected. securely connected.

player.

Computer is not

Supported OS: Windows XP

compatible.

or Vista.

WMA files with DRM

Incorrect downloading See page 18 to download

can’t playback.

methods.

WMA files with DRM.