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Mitel SIP USER AND ADMINISTRATOR GUIDE 5320 User Manual

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5320/5330/5340 IP Phone SIP User and Administrator Guide

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Pre-assigned Personal Keys ................................................................................................... 14

Program a Speed Dial Key ...................................................................................................... 14

Delete a Speed Dial Key.......................................................................................................... 15

Editing Speed Dial Numbers and Labels ................................................................................. 15

Using Your IP Phone with Mitel Unified Communicator Express............................................. 16

MAKING AND ANSWERING CALLS........................................................................... 17

Dial by Number .................................................................................................................................... 17

Dial by Name ....................................................................................................................................... 17

Dial by SIP URL or IP Address ............................................................................................................ 17

Dial by Phone Book Entry.................................................................................................................... 17

Dial by Call Logs Entry ........................................................................................................................ 18

Redial................................................................................................................................................... 18

Answering Calls ....................................................................................................................... 18

Answer a Call....................................................................................................................................... 19

Auto Answer......................................................................................................................................... 19

Answer a Call Waiting.......................................................................................................................... 19

Calling and Called Party Display ......................................................................................................... 19

CALL HANDLING......................................................................................................... 20

Hold ......................................................................................................................................... 20

Hold a Call ........................................................................................................................................... 20

Retrieve a Call from Hold..................................................................................................................... 20

Change On-Hold Settings.................................................................................................................... 20

Call Forward ............................................................................................................................ 20

Program Call Forward.......................................................................................................................... 20

Enable/Disable Call Forward ............................................................................................................... 21

Call Transfer ............................................................................................................................ 21

Transfer a Call to an Unconnected Third Party ................................................................................... 22

Transfer a Call to a Third Party Already on Hold................................................................................. 22

Conference Call (Three-Way).................................................................................................. 22

Add a Third Party to a Call in Progress ............................................................................................... 22

Add a Party On Hold to a Call in Progress .......................................................................................... 23

Leave a Conference Call ..................................................................................................................... 23

Return to a Conference Call after Accepting an Outside Caller .......................................................... 23

Messages - Advisory ............................................................................................................... 23

Create an Advisory Message............................................................................................................... 23

Enable/Disable your Advisory Message .............................................................................................. 23

Messaging – Voice Mail........................................................................................................... 24

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