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Troubleshooting guide (continued) – Memorex MVD2022 User Manual

Page 32

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31

TROUBLESHOOTING GUIDE (CONTINUED)

SYMPTOM

DVD

The unit does not start playback.

Some functions do not operate as

stated.

Selected language is not being

shown in the subtitles, or spoken.

Subtitles are not working properly.

Angle cannot be changed.

The Rating Level password has

been forgotten.

VCD (VIDEO CD)

No menu playback.

PROGRESSIVE SCAN

No picture.

POSSIBLE SOLUTION

Enter your password, and/or change

the rating level.

Insert DVD correctly.

Make sure to insert a DVD; “DVD

VIDEO” will appear in the display.

Place the disc on the disc tray correctly

inside the guide.

Clean the disc.

This is normal, try another function.

This is normal, try another disc.

This is normal, try another disc.

Turn the subtitles on.

Try another disc, or wait for a scene

which allows a different camera angle.

After receiving the information, reset

the password and write it down.

Try another VCD.

Slide the PROGRESSIVE SCAN switch

to the OFF position if you set is not

compatible, then turn the unit off and

back on again; the picture should

reappear.

POSSIBLE CAUSE

Rating level set to block the DVD.

DVD not inserted, or inserted upside-down.

A non-playback disc is inserted.

The disc is not placed in the guide.

The disc is dirty.

Some features and functions are not

available on all discs.

If the audio or subtitle language does not

appear on the disc, then the initial setting

will not be seen/heard.

Subtitles appear only when the discs

contain them.

Subtitles not turned on.

Angles may not be recorded on the disc

(see disc jacket/case), or they may only

be recorded on certain scenes.

Call the number listed on the warranty to

get the information to reset the

password.

The VCD inserted does not have the

playback control.

If you connect a TV that is not compatible
with a progressive scan signal and set
the PROGRESSIVE SCAN switch to
‘ON’, you will not be able to see any
picture.

FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT
WWW.MEMOREXELECTRONICS.COM OR CONTACT CUSTOMER SERVICE AT

1-800-919-3647

PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN CASE YOU NEED TO RETURN
THIS PRODUCT TO YOUR PLACE OF PURCHASE OR MEMOREX.

FOR PARTS AND ACCESSORIES, CONTACT FOX INTERNATIONAL AT 1-800-321-6993.