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Customer delivery checklist – Mazda 2011 2 User Manual

Page 11

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Customer Delivery Checklist

Customer Delivery Checklist

DEALERSHIP

DATE

SALES CONSULTANT

CUSTOMER’S NAME

VIN

E-MAIL

PRESENTATION OF OWNER’S MATERIALS:

Review the following items with the customer

Smart Start Guide

• Remove this checklist from

Smart Start Guide

Warranty Information

Warranty Start Date:

Customer Initial:

• Basic Vehicle –

36 months/36,000 miles

• Roadside assistance program

MyMazda.com

• Offer to register customer on

MyMazda.com

Owner’s Manual

SERVICE DEPARTMENT

Introduce Service Manager;
provide business cards

Review Service and Parts
Department hours of operation

Explain free Full Circle
Service Inspection

Schedule first maintenance service

Keyless Entry ................................

1

• Liftgate Opener Switch
• Key Fob (one retractable key fob &

one valet key supplied)

Seats ..............................................

2

• Adjustments

Driver’s View ..............................

3-4

• Location of Switches and Controls

Instrument Cluster ....................

5-6

• Review of Warning and Indicator

Light Function and Location

Lights .............................................

7

Aluminum Wheel Care ..................

7

Wiper/Washer................................

8

Automatic Transmission ..............

9

• Overdrive Cancel Switch

AUx Jack ......................................

10

VEHICLE PRESENTATION:

Refer to Smart Start Guide during presentation

Door Lock Switch ........................

12

Fuel Door ......................................

13

• Fuel Door Release,

Tether Hook and

Fuel Spec

Climate Control ............................

14

Set Clock ......................................

15

Audio Controls .........................

15-16

Information Display .....................

17

SCHEDULED MAINTENANCE

When replacing or topping off engine oil,
use Mazda Genuine Parts. For optimal
engine performance, use SAE 0W-20
engine oil. Please consult an Authorized
Mazda Dealer for additional information.

SALES CONSULTANT

DATE

CUSTOMER

DATE

All items in the Customer Delivery Checklist have been reviewed with the customer and

the first maintenance appointment has been scheduled:

Signed copy must be placed in dealer jacket

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5/20/10 11:46 AM