GE 49-8973-2 01-00 JR - Manual (Page 34)

34
Customer Service
Troubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Problem Possible Causes What To Do
Control signals after You forgot to enter a • Touch the BAKE pad and desired temperature or
entering cooking time bake temperature or the SELF CLEAN pad and desired clean time.
or start time cleaning time.
Display goes blank A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
The clock is in the • See the Special features of your oven control section.
black-out mode.
Display flashes Power failure. • Reset the clock.
Unable to get the Oven control pads were • The BAKE and BROIL HI/LO pads must be touched at
display to show “SF” not touched properly. the same time and held for 3 seconds.
“Probe” appears in This is reminding you to • Enter a probe temperature.
the display enter a probe temperature
(on some models) after plugging in the probe.
Power outage, Power outage or surge. • Reset the clock. If the oven was in use, you must reset
clock flashes it by touching the CLEAR/OFF pad, setting the clock
and resetting any cooking function.
Steam from the vent When using the convection • This is normal.
feature, it is normal to see
steam coming out of the oven
vent. As the number of shelves
or amount of food being
cooked increases, the amount
of visible steam will increase.
“Burning” or “oily” This is normal in a new oven • To speed the process, set a self-clean cycle for a
odor emitting from and will disappear in time. minimum of 3 hours. See the Using the self-
the vent cleaning oven section.
Strong odor An odor from the insulation • This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Fan noise A cooling fan or a convection • This is normal. The cooling fan will turn off and on.
fan (depending on the The convection fan will run until the function is
function you are using) may over or the door is opened.
automatically turn on and off
to cool internal parts.
Surface light does Switch operating light • Call for service.
not work is broken.