GE Answer-Phone 2-9892 - Manual (Page 25)

25
GE 2 9892 5 x 7 08/2/94 BOOKS folder
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IN CASE OF DIFFICULTY
If your Answer-Phone TM does not work properly, follow the Service Check List. If it is
still inoperative, then disconnect the Answer-Phone TM and try another telephone to
determine if the problem is with the telephone line. If it is the telephone line, notify the
telephone company for service.
If the Answer-Phone
TM continues to malfunction, please make sure you have followed
all the instructions in this manual to correct the problem.
Refer to the service information on p. 31 of this guide if the problem cannot be
corrected and the Answer-Phone
TM must be disconnected.
1. No Dial tone • Check Cords to make sure they are inserted
correctly.
• Does HOOK SWITCH extend fully when
handset is removed from cradle?
2. Phone does not dial • Check PULSE/TONE switch. Place in the
PULSE position.
TELEPHONE PROBLEM SOLUTION
3. You cannot be heard by other
party
• Check that handset coil is fully inserted at
both ends.
4. Memory Dialing Problems • Did you program number correctly?
• Did you follow the proper dialing sequence?
5. Incoming and Outgoing voice
volume is too low
• Check that other phones are off hook at the
same time. If so, this is a normal condition as
volume drops when additional phones are
used at once.
6. Phone does not ring • Is RINGER SELECT set to OFF position?
• Are you using too many phones on one line?
(The total REN of all phones should not be
greater than the maximum REN for your
calling area. Usually 5.)
7. Tone Feedback Flutter while
dialing in pulse mode
• This is normal as power is fluctuating with
phone out-pulsing.