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Before you call for service – GE 29 User Manual

Page 30

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Consumer S

up

por

t

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

Troubleshooting Tips

Problem

Possible Causes

What To Do

Ice cubes have

Ice storage bin needs cleaning.

• Empty and wash bin. Discard old cubes.

odor/taste

Food transmitting odor/taste

• Wrap foods well.

to ice cubes.
Interior of refrigerator

• See Care and cleaning.

needs cleaning.

Small or hollow cubes

Water filter clogged.

• Replace filter cartridge with new cartridge or with plug.

Slow ice cube freezing

Door left open.

• Check to see if package is holding door open.

Temperature control not set

• See About the controls.

cold enough.

Orange glow in

Defrost heater is on.

• This is normal.

the freezer

Cube dispenser does not

Icemaker turned off or

• Turn on icemaker or water supply.

work (on some models)

water supply turned off.
Ice cubes are frozen to

• Remove cubes.

icemaker feeler arm.
An item is blocking or has fallen

• Remove any item that might be blocking, or has fallen

into the ice chute inside the top

into, the chute.

door bin of the freezer.
Irregular ice clumps in

• Break up with fingertip pressure and discard

storage container.

remaining clumps.

• Freezer may be too warm. Adjust the freezer control

to a colder setting, one position at a time, until clumps

do not form.

Dispenser is LOCKED.

• Press and hold the Lock Controls pad for 3 seconds.

Water has poor taste/

Water dispenser has not been

• Dispense water until all water in system is replenished.

odor (on some models)

used for a long time.

Water in first glass is

Normal when refrigerator

• Wait 24 hours for the refrigerator to completely

warm (on some models)

is first installed.

cool down.

Water dispenser has not been

• Dispense water until all water in system is replenished.

used for a long time.
Water system has been drained.
• Allow several hours for replenished supply to chill.

Water dispenser does

Water supply line turned

• See Installing the water line.

not work (on some

off or not connected.

models)

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

Air may be trapped in the

• Press the dispenser arm for at least two minutes.

water system.

Dispenser is LOCKED.

• Press and hold the Lock Controls pad for 3 seconds.

Water spurting from

Newly-installed filter cartridge.

• Run water from the dispenser for 3 minutes (about

dispenser (on some models)

one and a half gallons).

Water is not dispensed

Water in reservoir is

• Call for service.

(on some models) but

frozen.

icemaker is working

Refrigerator control setting

• Set to a warmer setting.

is too cold.

Before you call for service…

30

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