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Before you call for service – GE 29 User Manual

Page 29

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Before you call for service…

GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Refrigerator does not

Refrigerator in defrost cycle.

• Wait about 30 minutes for defrost cycle to end.

operate

Either or both controls set to OFF. • Set the controls to a lower temperature setting.
Refrigerator is unplugged.

• Push the plug completely into the outlet.

The fuse is blown/circuit

• Replace fuse or reset the breaker.

breaker is tripped.
Refrigerator is in showroom mode.
• Unplug the refrigerator and plug it back in.

Vibration or rattling

Rollers need adjusting.

• See Rollers.

(slight vibration

is normal)

Motor operates for

Normal when refrigerator

• Wait 24 hours for the refrigerator to completely

long periods or cycles

is first plugged in.

cool down.

on and off frequently.

Often occurs when large

• This is normal.

(Modern refrigerators

amounts of food are

with more storage

placed in refrigerator.

space and a larger

Door left open.

• Check to see if package is holding door open.

freezer require more

Hot weather or frequent

• This is normal.

operating time. They

door openings.

start and stop often

Temperature controls

• See About the controls.

to maintain even

set at the coldest

temperatures.)

setting.

Refrigerator or freezer

Temperature control not set

• See About the controls.

compartment too warm

cold enough.
Warm weather or frequent

• Set the temperature control one step colder.

door openings.

See About the controls.

Door left open.

• Check to see if package is holding door open.

Frost or ice crystals

Door left open.

• Check to see if package is holding door open.

on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Divider between

Automatic energy saver

• This helps prevent condensation on the outside.

refrigerator and freezer

system circulates warm

compartments

liquid around front edge

feels warm

of freezer compartment.

Automatic icemaker

Icemaker power switch

• Set the power switch to the l (on) position.

does not work

is in the O (off) position.
Water supply turned off or

• See Installing the water line.

not connected.
Freezer compartment

• Wait 24 hours for the refrigerator to completely

too warm.

cool down.

Piled up cubes in the storage

• Level cubes by hand.

bin cause the icemaker

to shut off.

Ice cubes stuck in icemaker.

• Turn off the icemaker, remove cubes, and turn the

(Green power light on

icemaker back on.

icemaker blinking).

Consumer S

up

por
t

Troubleshooting T

ips

Operating Instructions

Safety Instructions

Installation

Instructions

29

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