Before you call for service – GE JCB968 User Manual
Page 44

Problem
Possible Causes
What To Do
Control signals after
You forgot to enter a
• Touch the BAKE pad and desired temperature or
entering cooking time
bake temperature or
the SELF CLEAN STD/LO pad and desired clean time.
or start time
cleaning time.
Display goes blank
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
The clock is in the
• See the Special features of your oven control section.
black-out mode.
Display flashes
Power failure.
• Reset the clock.
Unable to get the
Oven control pads were
• The BROIL HI/LO and BAKE pads must be touched at
display to show “SF”
not touched properly.
the same time and held for 3 seconds.
“Probe” appears in
This is reminding you to
• Enter a probe temperature.
the display
enter a probe temperature
(on some models)
after plugging in the probe.
Power outage,
Power outage or surge.
• Reset the clock. If the oven was in use, you must reset
clock flashes
it by touching the CLEAR/OFF pad, setting the clock
and resetting any cooking function.
Steam from the vent
When using the convection
• This is normal.
feature, it is normal to see
steam coming out of the oven
vent. As the number of racks
or amount of food being
cooked increases, the amount
of visible steam will increase.
“Burning” or “oily”
This is normal in a new oven •
To speed the process, set a self-clean cycle for a
odor emitting from
and will disappear in time.
minimum of 3 hours. See the Using the self-cleaning
the vent
oven section.
Strong odor
An odor from the insulation
• This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Fan noise
A convection fan may
• This is normal. To maximize cooking evenness,
automatically turn on
the fan is designed to operate in both directions,
and off.
with a pause in between.
Oven racks are
The shiny, silver-colored
• Apply a small amount of vegetable oil to a paper
difficult to slide
racks were cleaned in a
towel and wipe the edges of the oven racks with
self-clean cycle.
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
No power supply from
Small appliance plug is not
• Make sure the small appliance plug is properly
convenience outlet
completely inserted in the
inserted.
on top of backguard
convenience outlet.
(on some models)
The backguard is too hot
• Allow the range to cool, then reset the circuit
and the convenience outlet
breaker by pressing the switch located near the
breaker has tripped.
convenience outlet.
44
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oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
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Before you call for service…