Before you call for service – GE JCB968 User Manual
Page 42
Troubleshooting Tips
Before you call for service…
42
Consumer Support
Tr
oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Problem
Possible Causes
What To Do
Oven temperature
Oven thermostat
• See the Adjust the oven thermostat—Do it yourself!
too hot or too cold
needs adjustment.
section.
Oven will not work
Plug on range is not completely •
Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
Oven controls improperly set.
• See the Using the oven section.
Oven too hot.
• Allow the oven to cool to below locking temperature.
Food does not bake
Oven controls improperly set.
• See the Using the oven section.
or roast properly
Rack position is incorrect
• See the Using the oven section.
or the rack is not level.
Incorrect cookware or
• See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs
• See the Adjust the oven thermostat—Do it yourself!
adjustment.
section.
Food does not broil
Oven controls improperly set.
• Make sure you touch the BROIL HI/LO pad.
properly
Improper rack position
• See the Broiling Guide.
being used.
Cookware not suited for broiling. •
Use the broiling pan and grid that came with your range.
The probe is plugged into the
• Unplug and remove the probe from the oven.
outlet in the oven (on some models).
Aluminum foil used on the
• See the Using the oven section.
the broiling pan and grid has
not been fitted properly and
slit as recommended.
In some areas the power
• Preheat the broil element for 10 minutes.
(voltage) may be low.
• Broil for the longest period of time recommended
in the Broiling Guide.
Storage drawer
Rear drawer support is
• Reposition the drawer. See the Storage Drawer
is crooked
on top of the guide rail.
Removal instructions in the Care and cleaning of
your range section.
• Check to make sure drawer is properly seated
if removed.
Storage drawer
Power cord may be
• Reposition the drawer and power cord. See the
won’t close
obstructing drawer
Storage Drawer Removal instructions in the Care and
in the lower back
cleaning of your range section.
of the range.
Rear drawer support is
• Reposition the drawer. See the Storage Drawer
on top of the guide rail.
Removal instructions in the Care and cleaning of
your range section.